Time to Hit the Reset Button?
Almost with a sigh of desperation, Kathy said to me, “I feel like I am going backwards rather than moving forward.” Often when change happens we can feel we are moving in reverse, but when [...]
30
04, 2017
26
03, 2017
The Cost of Not Having a Conversation
As technology makes great advances and processes become further automated, we risk losing a key component of customer engagement in our business, human interaction. Automation has its benefits, but in building relationships with prospects and [...]
17
11, 2016
Looking Inward for Approval instead of Outside of Yourself
I was recently in a conversation with Tom who had just completed a project at work. He shared his disappointed over not receiving recognition from leadership. When I asked if he thought he had done [...]
27
10, 2016
I Knew Him Before I Met Him
Have you ever met someone for the first time and they already knew a few things about you, and not in a creepy way? Maybe they read your bio on your website, maybe they spoke [...]
13
10, 2016
Should you go to that event or conference?
Have you ever been with a group where you left them feeling inspired, motived and had your mind racing with ideas? Were you excited about next steps and wondering when you could get that type [...]
29
09, 2016
3 Ways to Deal with Frustration at the Office or Home
I was speaking to a friend recently and when I asked how his day was he replied, “A bad customer day”. I get it, we have all had days where we have faced challenges, [...]
1
09, 2016
You are stuck, what do you do?
When I was around ten I was away at camp for the week and on this specific day we were going out on the lake in rowboats. As we lined up to get into our [...]
25
08, 2016
The Seven Dwarfs – Did they make a good team?
Each morning the seven dwarfs would rise and march down to the mine for a day of work. As anyone who knows the story is aware, the dwarfs had very different personalities, much like any [...]
10
08, 2016
Do you have this Key Trait of a Successful Leader ?
Have you ever wondering why some leaders seem to have people who will follow them anywhere and support them anyway they can, when other leaders seem to struggle? There are many great traits of a [...]